Customer Service Analyst

Negotiable
  1. Interim/Contract
Burgess Hill, England
  1. Commerical, Marketing
Posted: 19/02/2025
BBBH26944

Hobson Prior is seeking an IT Support Analyst to join our team for a short-term contract. This role will provide hands-on support to users, helping them resolve their IT issues quickly and efficiently. The successful candidate will be required to have a focus on delivering excellent customer service with a calm and understanding approach.

Please note that to be considered for this role you must have the right to work in this location.

Responsibilities:

  • Help users solve their IT problems in person.
  • Use IT systems to log and track user issues.
  • Spot common problems and report them to the right teams.
  • Work well with others to build strong team relationships.
  • Set up and configure computers for new and existing users.

Key Skills and Requirements:

  • Good problem-solving and communication skills.
  • Experience with IT systems like Google Suite, iOS, Windows 11, and ServiceNow is helpful.
  • Familiarity with devices like iPhones, iPads, Macs, and Windows hardware is beneficial.
  • Willingness to learn and develop new technical skills.
  • Experience in customer service environments is a plus.

For more information, please contact Mandi Cakwe.

Apply now

If you are interested in learning more or applying to this exciting opportunity then please click 'Apply' and upload a copy of your CV. Alternatively for further details or to talk directly to a life sciences recruitment specialist directly please select 'Contact me' at the top of this page.

Hobson Prior is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Hobson Prior is acting as an Employment Agency in relation to this vacancy.

By providing your details and submitting this form you confirm you have read and understood our privacy policy. We only share your personal details with our group companies at acaciumgroup.com/affiliates and those categories of third parties in our privacy policy at hobsonprior.com/privacy-policy.

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